Skippy : Knowledge-Based AI Agent
Slack-Native AI Knowledge Agent for Internal Teams
A Slack-native AI knowledge agent that turns team conversations and documents into searchable, contextual answers.
- Type
- Client work
- Category
- AI Agent
- Year
- 2026
The problem
Teams suffer from fragmented technical context across dozens of Slack threads, isolated Notion/Google documents, and rapid developer handoffs. Finding specific project information or onboarding answers slows progress, leading to repeated queries and lost productivity.
Our approach
We designed and built a Slack-native AI agent integrated directly with a semantic vector search database (RAG). The agent silently monitors channel activities, creates vectorized context archives, and handles customer/developer ticketing directly inside Slack by connecting to Zoho Desk. Built independently with Node.js and prompt-tuned workflows.
The result
Successfully launched internally to support support agents and engineering handoffs. Reduced recurring query resolution times significantly.
Overview
AI-powered Slack agent for an internal development team. The system silently monitors Slack channels, filters important discussions, and builds a searchable knowledge base from conversations, PDFs, and documents. Team members can interact with the AI directly in Slack for contextual answers and assistance. Integrated Zoho Desk for ticket creation, reading and updates inside Slack. Built the complete architecture, AI workflows, integrations, backend systems, and automation logic independently.
Key features
Slack-Native Assistant
Answer team questions directly inside Slack channels and DMs.
RAG Knowledge Base
Retrieves trusted context before generating responses for better accuracy.
Prompt-Tuned Workflows
Uses carefully designed prompts for support, onboarding, and internal knowledge flows.
Agent Automation
Automates repetitive knowledge lookup and routing tasks for teams.
More work
- AI Fashion
Vora
An AI stylist that analyzes outfits, color palettes, body archetypes, and context to help users master their wardrobe.
View - SaaS Platform
SYNCRO
A creator monetization and automation platform for audiences, digital products, Instagram engagement, and online courses.
View - Marketing SaaS
Brandfluence
A full-stack influencer marketing SaaS platform for campaigns, communication, content submissions, and secure payments.
View
Have a project in mind?
Let's talk about what you want to build.
Start a Project